Terms, service schedules and policies.

1. How this agreement works

1.1 Who we are

Studio 950 is the trading name of Conrad Lanham T/A Studio 950, of Broadley Close, Southampton SO45 2PN. In these terms, “Studio 950”, “we”, “us” and “our” refer to that business. “Client”, “you” and “your” refer to the person or organisation buying a service from us.

You can contact us at info@studio950.co.uk, on 02381 810950.

1.2 The agreement

The agreement between us consists of: the accepted quotation, proposal, order form or renewal notice; these General Business Terms; each service schedule identified in the order; and any written variation we both accept. Together they form the “Agreement”.

If documents conflict, the following order applies: an expressly agreed written variation; the order or proposal; the relevant service schedule; and these General Business Terms. A supplier or registry term incorporated for a domain, licence or third-party service takes priority only for that particular service.

1.3 Business customers and consumers

Our services are designed primarily for businesses, charities and other organisations. If you are acting wholly or mainly outside your trade, business, craft or profession, you may be a consumer. Nothing in the Agreement removes rights that the law does not allow us to exclude.

If consumer cancellation rights apply, we will provide the required pre-contract information. If you expressly ask us to begin a service during a statutory cancellation period and later cancel within that period, you may have to pay a proportionate amount for work properly supplied up to cancellation. We will not treat a general order as an automatic waiver of statutory rights.

1.4 Acceptance

You accept the Agreement by signing or electronically accepting an order, confirming acceptance in writing, paying a requested deposit or first invoice, or instructing us to begin after receiving the applicable terms.

You confirm that the person accepting has authority to bind the Client and that information supplied to us is accurate and complete.

2. General business terms

2.1 Scope and quotations

We will provide the services described in the order with reasonable care and skill. Timescales are estimates unless we expressly agree a fixed deadline. A quotation is valid for the period shown on it and may be withdrawn before acceptance.

Anything not expressly included is outside scope. Additional work requires written approval and may be charged at the rate stated in the order or, if no rate is stated, at our then-current rate.

2.2 Client responsibilities

You must provide timely decisions, access, information, content and approvals reasonably required for the service. You are responsible for checking factual accuracy, prices, claims, legal notices and regulated statements relating to your business.

You warrant that material and instructions you provide may lawfully be used for the service and do not infringe another person's rights. You must maintain secure control of credentials issued to you and tell us promptly about suspected compromise, material faults or changes that could affect the service.

If delay or additional cost results from missing information, unavailable access, changed instructions or a third party outside our control, we may adjust the timetable and charge reasonable additional costs after explaining them.

2.3 Fees, VAT and expenses

Fees, billing intervals and payment dates are set out in the order. Prices exclude VAT unless stated otherwise; VAT will be charged where legally applicable. Reasonable third-party costs and expenses will be charged only where the order allows them or you approve them.

Project invoices are payable on the dates stated in the order. Recurring services are normally invoiced in advance. You may not withhold or set off payment except where the law gives you that right.

2.4 Late payment

If a valid business invoice remains unpaid, we may claim statutory interest and recovery costs where applicable, or any different fair rate expressly stated in the order. We will normally give a reminder and a reasonable opportunity to resolve a genuine query before suspending a service.

We may suspend affected services for material non-payment after written notice. Suspension does not cancel sums already due. Where an urgent suspension is necessary to protect systems or other customers, we may act immediately and explain the reason as soon as reasonably practicable.

2.5 Recurring services, renewal and price changes

The initial term and renewal arrangement for a recurring service will be stated clearly in the order. Unless the order expressly provides another arrangement, a recurring service continues monthly after any initial minimum term and may then be cancelled on 30 days' written notice.

We will send a reasonable reminder before an annual renewal or a renewal that creates a new fixed commitment. We will give at least 30 days' notice of a price increase for an existing recurring service. If you do not accept a material increase, you may cancel the affected service before it takes effect without an additional cancellation charge.

Third-party domain, licence and platform renewals may have separate deadlines and non-refundable charges. We will identify these where they apply.

2.6 Changes

Either party may propose a change. A change to scope, price or a material service commitment is effective only when agreed in writing. We may make a minor operational or technical change that does not materially reduce the service, including changing an underlying supplier, provided we continue to meet the Agreement.

2.7 Confidentiality

Each party will keep the other's non-public commercial, technical and personal information confidential and use it only for the Agreement. This does not apply to information already lawfully known, independently developed, publicly available without breach, or required to be disclosed by law.

2.8 Intellectual property

Each party retains ownership of material it owned before the Agreement. Once all applicable invoices are paid, you receive the ownership or licence expressly described in the Website & Consultancy Schedule and order. Third-party software, fonts, images, themes, plugins and services remain subject to their own licences.

We retain our general knowledge, methods, reusable code, tools and templates, provided this does not give another client access to your confidential information or unique supplied content.

2.9 Liability

Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of obligations that cannot lawfully be limited, or any other liability that the law does not permit us to exclude.

Subject to that, neither party is liable to the other for indirect or consequential loss, or for loss of profit, revenue, anticipated savings, goodwill or business opportunity, except to the extent such loss cannot lawfully be excluded.

For business Clients, our total aggregate liability arising from a particular service in any 12-month period will not exceed 100% of the fees paid or payable for that service during that period. This limit does not apply to the liabilities listed in the preceding paragraph.

You are responsible for business-continuity arrangements proportionate to your reliance on the service. We are not liable for a third party's failure, change or discontinuation except to the extent our own failure to use reasonable care and skill caused or materially contributed to the loss.

2.10 Events outside reasonable control

Neither party is responsible for delay or failure caused by an event reasonably beyond its control, including widespread network failure, utility failure, natural disaster, industrial action, war, civil emergency or a supplier outage that could not reasonably have been avoided. The affected party must notify the other and take reasonable steps to reduce the effect.

2.11 Termination

Either party may terminate an affected service immediately by written notice if the other commits a material breach and, where the breach can be remedied, does not remedy it within 14 days after written notice. Either party may terminate immediately if the other becomes insolvent or ceases business, subject to applicable law.

Termination does not affect accrued rights or invoices for services properly supplied. Provisions intended to continue—including confidentiality, data protection, intellectual property, liability and payment—survive termination.

2.12 Assignment and succession

You may not transfer the Agreement without our written consent, which will not be unreasonably withheld. We may transfer all or part of the Agreement as part of a genuine sale, succession or reorganisation of the Studio 950 business or hosting portfolio, provided the recipient can perform the relevant obligations and handles personal data lawfully. We will give reasonable notice where practicable.

2.13 Notices, complaints and disputes

Operational notices may be sent by email to the addresses normally used by the parties. Notices terminating the Agreement or alleging material breach must be in writing and clearly state their purpose.

If you have a complaint, contact info@studio950.co.uk. We will acknowledge it and aim to provide a substantive response within 10 working days. The parties will try in good faith to resolve a dispute before starting court proceedings.

2.14 General legal provisions

If a provision is unenforceable, it will be adjusted or removed only as far as necessary and the remainder will continue. A delay in enforcing a right is not a waiver. No person other than the parties has a right to enforce the Agreement under the Contracts (Rights of Third Parties) Act 1999.

The Agreement is governed by the law of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory rights a consumer has to bring proceedings elsewhere.

3. Websites & consultancy schedule

3.1 Scope and process

This schedule applies to website strategy, design, development, redevelopment, audits, consultancy, content and related project work. The order will identify deliverables, assumptions, review stages and any launch responsibilities.

Unless agreed otherwise, our process includes discovery, an agreed direction, production, reasonable review and correction of work against the approved scope, and final delivery or launch.

3.2 Deposits and staged payments

The order may require a non-refundable booking payment or deposit reflecting reserved time and initial work. Staged invoices become due when the corresponding stage is reached or when delay caused by the Client exceeds 30 days. A deposit is not forfeited beyond the value of work performed, committed third-party cost and loss reasonably caused by cancellation where consumer law applies.

3.3 Content and approvals

You are responsible for supplying agreed content in a usable form and for final approval. We may help structure, edit or draft content where included, but you remain responsible for confirming factual, legal and sector-specific accuracy.

An approval authorises us to proceed on that basis. Later changes may affect cost and timing. Silence is not approval unless the order contains a clear, reasonable deemed-approval process.

3.4 Compatibility and accessibility

We will use reasonable care to support current mainstream browsers and common device sizes at the time of delivery. We cannot guarantee identical appearance in every browser, operating system, assistive technology or future software release.

Where an accessibility standard or audit level is required, it must be stated in the order. Otherwise, we will apply proportionate good practice but do not warrant formal certification or legal compliance for content and systems outside our control.

3.5 Search engines, enquiries and business results

We do not guarantee search rankings, traffic, enquiries, sales or commercial results. Search engines, advertising platforms and user behaviour are controlled by third parties. Any forecast or recommendation is an informed opinion, not a promise.

3.6 Third-party components

A website may use third-party software, APIs, themes, plugins, fonts, stock material or services. These may change, introduce charges, become incompatible or be discontinued. We will explain material dependencies known when recommending them. Unless the order says otherwise, ongoing licences and replacement development are not included in the project price.

3.7 Launch and acceptance

Before launch, you must review the agreed pages and functionality and report material issues. A website is accepted when you approve it, place it into operational use, or do not report a material failure against the agreed scope within 10 working days after delivery.

Acceptance does not remove rights relating to latent defects or services that have not been supplied with reasonable care and skill.

3.8 Ownership and portfolio use

Once all invoices are paid, you own the bespoke visual design and original content created specifically for you, excluding our background materials and third-party components. We grant you a perpetual licence to use any embedded Studio 950 background material as part of the delivered website.

Unless you ask us in writing not to do so for a legitimate confidentiality or security reason, we may identify you as a Client and display public-facing screenshots or a link to the completed work in our portfolio.

3.9 Post-launch work

Correction of an agreed defect reported during any warranty period stated in the order is included. New features, content changes, supplier changes and faults introduced by the Client or another party are additional work unless covered by a Website Care plan.

4. Hosting & website care schedule

4.1 What this schedule covers

This schedule applies to managed hosting, website care, maintenance, monitoring, backups and related technical support. The order identifies the plan, website, included services, billing period and any agreed service targets.

Hosting provides the technical environment in which a website operates. Website Care is the active maintenance and support applied to the website. A plan includes only the elements identified in the order.

4.2 Service commencement and migration

We may review a website before accepting it. We may decline or separately quote for a site that is compromised, unsupported, unusually resource-intensive, unlawfully operated or dependent on software we cannot reasonably maintain.

A migration involves technical risk. You must retain access to the previous service and avoid cancelling it until we confirm the migration is complete. DNS changes can take time to propagate and may temporarily affect website or email availability.

4.3 Hosting infrastructure and suppliers

We may provide the service using reputable third-party data-centre, cloud, software, security, domain and support suppliers. We remain responsible for our own contractual obligations but do not control every component of the internet or a supplier's independent systems.

We may move a website or change a supplier where reasonably required for security, supportability, performance or continuity. We will minimise disruption and give notice where the change could materially affect you.

4.4 Availability and maintenance

We aim to provide a dependable service but do not promise uninterrupted availability. Planned maintenance, emergency maintenance, internet routing, domain or DNS failure, attack, third-party services, Client changes and events outside reasonable control can affect availability.

No uptime percentage, response time or service credit applies unless expressly stated in the order. Monitoring alerts indicate that investigation may be needed; they are not a guarantee that every fault will be detected or resolved immediately.

4.5 Backups and restoration

The order will state, or link to, the backup frequency and retention applying to the plan. Unless stated otherwise, backups are a recovery aid rather than a permanent archive or version-control system. They may not capture changes made immediately before an incident.

We will take reasonable care in configuring and monitoring included backups and will periodically test the restoration process in a proportionate manner. Restoration is subject to the availability and integrity of a suitable backup. We do not guarantee that every item of data can be recovered after every incident.

You must keep independent copies of irreplaceable source content, business records and data where loss would materially affect your business. If you or another supplier controls a system outside the included service, responsibility for backing up that system remains with its controller unless agreed otherwise.

4.6 Website maintenance

Where included, we will apply routine updates to supported website software using reasonable care. We may delay or stage an update where compatibility or stability concerns justify doing so. We may take a backup before a material update and test proportionately after it.

Maintenance does not include redesign, new functionality, replacement of abandoned software, correction of pre-existing faults or extensive compatibility work unless the order says otherwise. We will explain a material issue and seek approval before chargeable remedial work.

4.7 Security

We will use reasonable technical and organisational measures appropriate to the service. No website, server, backup or security product can be guaranteed immune from attack, misuse, vulnerability or data loss.

You must use strong unique passwords, protect multi-factor authentication and recovery methods, limit user privileges, remove obsolete accounts and notify us promptly of suspected compromise. We may reset credentials, block traffic, isolate a website or suspend affected functionality where reasonably necessary to protect systems, data or other customers.

Incident investigation, malware removal, forensic work and restoration following compromise are included only where the order expressly says so. Otherwise, we will explain the immediate options and any likely charge before substantial work.

4.8 Support and included changes

Support is available through the contact route and during the hours stated in the order. A response target is the time in which we aim to acknowledge and assess a request, not a guaranteed resolution time.

Any included support or content-change allowance applies only to the period stated, has no cash value and does not roll over unless the order says it does. Work outside the allowance will be quoted or charged at the agreed rate.

4.9 Client and third-party changes

You must not make, or permit another party to make, a change that could materially affect security, supportability or resource use without telling us. We are not responsible for faults caused by an unauthorised or uncoordinated change, but we can offer chargeable assistance to investigate or correct it.

4.10 Resource use and fair use

The service must be used for the website and purposes described in the order. If usage materially exceeds what the plan was designed to support, we may propose a suitable upgrade or reasonable additional charge. In an urgent case affecting system stability, we may temporarily limit the affected service and will explain the reason.

4.11 Renewal and cancellation

The term, renewal and notice period are stated in the order and are subject to clause 2.5. We will not rely on an obscure cancellation window. Notice may be given at any time to take effect at the end of the applicable commitment or notice period.

Fees already committed to a third-party supplier, including domains and some annual licences, may be non-refundable. We will identify such commitments where reasonably possible.

4.12 Exit, transfer and deletion

On termination and payment of undisputed sums, we will provide reasonable cooperation to transfer the website and Client-controlled domain. Standard export or release work is included where stated in the plan; substantial migration, conversion or liaison may be chargeable.

You must appoint a replacement supplier and provide transfer instructions promptly. Unless another period is stated in the order, we may delete the live hosting account and working copies 30 days after termination. Residual data may remain in rotating backups until overwritten in the ordinary cycle and will remain protected during that period.

We will not withhold a domain registered in your name merely because unrelated design, support or hosting fees are disputed. Domain charges properly due and registry requirements still apply.

5. Acceptable use policy

5.1 Prohibited use

You must not use a service to break the law, infringe rights, deceive or harm others, distribute malware, conduct unauthorised security testing, facilitate fraud, send unlawful unsolicited communications, operate an open relay or proxy, or publish content that is unlawful.

You must not attempt to obtain unauthorised access, interfere with another service, evade technical limits, conceal abusive activity, consume resources in a way that materially harms other users, or use website hosting as a general file-backup or mass-distribution service unless agreed.

5.2 Content and accounts

You are responsible for content, users and activity under your accounts, except to the extent caused by our breach. You must respond reasonably to reports of infringement, security issues or unlawful content and provide information needed to investigate.

5.3 Enforcement

Where reasonably possible, we will ask you to remedy a suspected breach. We may immediately block traffic, isolate content or suspend a service where delay could expose a person, system or Studio 950 to material harm or legal risk.

We will act proportionately, preserve relevant evidence where appropriate, and restore service when the risk has been resolved. We may terminate for a material or repeated breach under clause 2.11.

5.4 Law-enforcement and provider requests

We may comply with a binding legal request or a reasonable abuse instruction from an infrastructure provider or registry. Where legally permitted and appropriate, we will notify you.

6. Domain names & email services

6.1 Domain registration

A domain is registered through the relevant registry and registrar under their current terms and policies. Registration is not complete until confirmed by the registry or registrar. Availability searches do not reserve a name.

The registrant should normally be the Client or the person legally entitled to the domain. You must provide accurate registrant details and keep them current. You authorise us to submit and manage those details through our registrar or reseller account for the purpose of providing the service.

6.2 Registry and registrar terms

For .uk domains, the registrant is bound by Nominet's current registrant terms and policies. Other top-level domains are subject to the applicable registry, registrar and ICANN policies. Those external terms can change independently of Studio 950.

We will provide or identify the applicable supplier terms on request. Nothing in this schedule overrides a mandatory registry or registrar rule.

6.3 Renewals and expiry

The order or renewal notice will state whether we renew a domain automatically. We will send reasonable notice before charging for renewal. You must keep contact and payment details current and check renewal confirmations.

Failure to renew can result in website and email interruption, additional recovery charges or permanent loss of the domain. Recovery after expiry depends on registry rules and cannot be guaranteed.

6.4 Transfers and release

Subject to identity and entitlement checks, registry restrictions, security controls and payment of domain-specific sums properly due, we will cooperate with a registrant wishing to transfer a domain. We may charge a reasonable, previously disclosed administration fee for non-standard work but will not impose an unreasonable barrier to transfer.

A domain transfer does not automatically transfer website files, databases, email or other services. These require separate instructions and may involve additional work.

6.5 Domain disputes

Domain disputes are governed by the applicable registry or ICANN dispute policy. Studio 950 is not a legal adjudicator and may be required to lock, transfer, suspend or cancel a domain following a binding registry process, court order or other lawful instruction.

6.6 Email services

If email is included, mailbox size, platform, retention and support arrangements are stated in the order or supplier specification. Email delivery depends on multiple systems and is not guaranteed to be immediate or accepted by every recipient.

You must manage mailbox capacity, use secure credentials and comply with anti-spam law and this Acceptable Use Policy. We may restrict a compromised or abusive account to protect users and systems.

Unless expressly included, email archiving, legal hold, long-term recovery and backup of locally downloaded messages are the Client's responsibility.

7. Data processing schedule

This schedule applies where Studio 950 processes personal data on the Client's behalf in providing hosting, maintenance, support, backups or another service. For that processing, the Client is normally the controller and Studio 950 is the processor. Each party remains responsible for any processing for which it acts as an independent controller.

7.1 Processing details

Subject matter: hosting, maintaining, supporting, securing, backing up and transferring the Client's website and related systems.

Duration: the term of the relevant service plus the limited return, deletion and backup-overwrite periods described in the Agreement.

Nature and purpose: storage, transmission, retrieval, organisation, technical access, troubleshooting, backup, restoration, security monitoring and deletion as required to provide the service.

Types of personal data: information submitted to the Client's website or held in its systems, which may include names, contact details, account identifiers, correspondence, transaction information, IP addresses, technical logs and any other data the Client chooses to collect.

Data subjects: the Client's customers, prospective customers, website users, staff, contractors, suppliers and other people whose information the Client places in the service.

The Client must tell us before using the service for special-category data, criminal-offence data, children's data or another use requiring enhanced controls. Such processing is not authorised unless agreed in writing.

7.2 Documented instructions

We will process personal data only on the Client's documented instructions, including the Agreement, support requests and other recorded directions, unless UK law requires otherwise. If legally permitted, we will tell the Client before processing required by law.

We will promptly tell the Client if we believe an instruction infringes applicable data-protection law and may pause that instruction while the parties clarify it.

7.3 Confidentiality and security

We will ensure that people authorised to process the data are subject to an appropriate duty of confidentiality. We will implement measures appropriate to the risk, taking account of available technology, cost, the nature of processing and the potential effect on individuals.

Measures may include access control, secure authentication, encryption in transit, supported software, logging, backups, supplier due diligence, vulnerability management and recovery procedures, as appropriate to the service. No measure removes all risk.

7.4 Sub-processors

The Client gives general written authorisation for us to use sub-processors needed to deliver the service, including hosting infrastructure, cloud, backup, security, domain, email and support providers. We will maintain a current record of the sub-processors used for Client data, their purpose and relevant processing locations, and will provide that information to the Client on request.

We will impose materially equivalent data-protection obligations on each sub-processor. We remain responsible to the Client for the sub-processor's performance of those obligations. We will give reasonable notice of a material new sub-processor and allow the Client to raise a reasoned data-protection objection.

7.5 International transfers

We will not transfer personal data outside the United Kingdom except on documented instructions or using a lawful transfer mechanism with appropriate safeguards. Supplier locations and safeguards must be reflected in the sub-processor list and privacy information.

7.6 Assistance

Taking account of the nature of processing and information available, we will provide reasonable assistance with data-subject requests, security obligations, breach notification, data-protection impact assessments and consultation with the ICO. We may charge reasonable costs for assistance outside the ordinary service where permitted and agreed.

7.7 Personal-data breaches

We will notify the Client without undue delay after becoming aware of a personal-data breach affecting data processed on the Client's behalf. We will provide available information reasonably required for the Client to assess and meet its obligations. Notification is not an admission of fault.

7.8 Return and deletion

At the end of the service, we will, at the Client's choice and subject to the Agreement, return or delete personal data unless UK law requires retention. Data in rotating backups may remain until overwritten in the ordinary cycle, protected from further use except restoration or legal necessity.

7.9 Information and audit

We will provide information reasonably necessary to demonstrate compliance with this schedule. On reasonable notice, we will support a proportionate audit or inspection, normally no more than once in any 12-month period unless a material incident or regulator requires otherwise. The Client must protect our confidential information and avoid unnecessary disruption.

7.10 Client obligations

The Client must have a lawful basis and provide required privacy information for personal data it places in the service; give lawful instructions; configure collection proportionately; respond to individuals and regulators; and avoid collecting data unnecessary for its stated purposes.

8. Privacy & cookie notice

This section explains how Conrad Lanham T/A Studio 950 uses personal data for its own business purposes as a controller. It is separate from Client website data processed under section 7.

8.1 Contact details

The controller is Conrad Lanham T/A Studio 950, Broadley Close, Southampton SO45 2PN. Privacy enquiries may be sent to info@studio950.co.uk.

8.2 Information we collect

We may collect identity and contact information, business details, enquiry and correspondence records, service and contract records, invoices and payment status, domain-registration information, support communications, website technical information, consent preferences and limited analytics information.

We generally receive information directly from you, from your organisation, through our website, or from suppliers involved in a service such as a registrar, hosting provider or payment provider.

8.3 Purposes and lawful bases

We use personal data to respond to enquiries; prepare and perform contracts; provide support; administer billing, domains and services; secure and improve our systems; maintain business records; meet legal obligations; and establish or defend legal rights.

Our lawful bases are normally steps at your request before a contract, performance of a contract, legal obligation and legitimate interests in operating and protecting Studio 950 and serving Clients. We use consent where the law requires it, including for non-essential analytics storage and certain direct marketing.

We do not make people customers or marketing subscribers merely because they make an enquiry. You can opt out of direct marketing at any time.

8.4 Sharing

We may share data with service providers that support hosting, email, domains, analytics, accounting, payments, professional advice and IT security; with a replacement provider or purchaser during a genuine business transfer subject to confidentiality and data-protection safeguards; and with regulators, courts or authorities where legally required.

We do not sell personal data.

8.5 Retention

We retain information only for as long as reasonably needed for the purpose collected, legal and tax requirements, dispute handling and security. As a working policy, unsuccessful enquiries should normally be reviewed and deleted after 24 months; Client contract and financial records may normally be retained for up to seven years after the relationship ends; and support and operational records should be periodically reviewed according to their continuing need.

Data in rotating backups may remain until overwritten. A legal dispute, regulatory request or security incident may require longer retention.

8.6 International transfers

If a supplier processes personal data outside the UK, we will use a lawful transfer mechanism and appropriate safeguards where required. Details should be made available on request and reflected in current supplier information.

8.7 Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict personal data; object to processing; receive portable data; and withdraw consent. Rights are not absolute and exemptions may apply.

Contact us to exercise a right. You may also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.

8.8 Cookies and similar technologies

The website uses essential session storage where required for security and contact-form operation. Essential technologies do not require consent where they are strictly necessary for a service requested by the user.

Google Analytics is configured with analytics storage denied unless a visitor selects “Accept analytics”. If accepted, analytics cookies may be used to distinguish visits and understand which pages are useful. Advertising storage, advertising personalisation and Google Signals remain disabled.

Visitors can refuse optional analytics and can reopen Privacy settings to change their choice. Refusal does not prevent use of the website or contact form. We will review cookie information when website technology changes.

8.9 Security

We use reasonable technical and organisational measures appropriate to the information and risk. However, transmission and storage cannot be guaranteed completely secure. Please do not send passwords or unusually sensitive information through the general contact form.

8.10 Changes to this notice

We may update this notice to reflect legal, supplier or service changes. The published page should show its effective date, and a material change should be brought to affected Clients' attention where appropriate.