Terms & Conditions

These terms and conditions govern our agreement to provide services to you.

By signing up for and/or otherwise accessing any of the services or products provided by Fasthosts Internet Limited, you agree to be bound by all these Terms and Conditions. IT IS ESSENTIAL THAT YOU READ THESE TERMS PRIOR TO PURCHASING SERVICES WITH US. If you have any questions about these terms, please contact us.

Our business is continually evolving and as such we reserve the right to change our Terms and Conditions when necessary. It is your responsibility to ensure that you are up to date with all of our Terms and Conditions. We will, however, notify you of any material changes.

 

Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

General Terms & Conditions

These General Terms & Conditions and the Service Specific Terms & Conditions, the Acceptable Use Policy and any information relating to the Service/Package purchased from Studio 950 forms the Agreement between Us. If any of these General Terms & Conditions are inconsistent with any terms set out in Studio 950 Service specific terms & conditions, the Service specific terms & conditions shall prevail.

By signing up for the Services you warrant that you are at least 18 years old, and legally capable of entering into a binding contract; or acting with the express permission and using the payment details of a person or organization who in turn is agreeing to be bound by the terms of this contract.

You acknowledge and accept that your use of the Services must be in accordance with the Acceptable Use Policy which can be viewed at Here

By purchasing a product or service from Studio 950, you accept these Terms & Conditions.

  1. Definitions
    1. "Agreement" means any agreement to which these terms & conditions are incorporated.
    2. "Studio 950" means Conrad Lanham trading as Studio 950.
    3. "Package" means a collection of Services.
    4. "950 PAYG" means Studio 950's monthly payment option.
    5. "Prices" means the Prices for the Services set out in the proposal, order form or as otherwise notified to You.
    6. "Services" means the Services to be provided by Studio 950.
    7. "You/Your Client/Customer" means the person or company who purchases Services from Studio 950.

  2. Duration and Renewal of Services
    1. Services for which payment is required on a monthly basis are available for fixed 12 month, 24 month or 36 month minimum contract periods. Unless specifically stated to the contrary in the details of the Service and/or Package You purchase, the minimum contract term on all Packages shall be 12 months
    2. When Entering into a contract as a consumer (not in the course of conducting business) the Consumer Protection (Distance Selling) Regulations 2000 allow you to cancel the Contract at any time within seven working days, beginning on the day after you receive written confirmation of our acceptance of your order. However, by placing your order for the Services, you agree to us commencing supply of those Services before the seven working days cooling off period has expired. As a result, you will not have the right to cancel the Contract under the Consumer Protection (Distance Selling) Regulations 2000.

  3. Cancellations
    1. When entering into a contract as a consumer (not in the course of conducting business) the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 ("the regulations) allow you to cancel the Contract at any time within 14 days, beginning on the day after you receive written confirmation of our acceptance of your order. However, by placing your order for the Services, you agree to us commencing supply of those Services before the 14 days cooling off period has expired. As a result, you will not have the right to cancel the Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013.
    2. For the avoidance of doubt, any use of the Services and/or any Package in the course of conducting business shall give rise to you being a non-consumer and the provisions of this Agreement affecting the statutory consumer protection you would otherwise be afforded as a consumer shall not apply.
    3. Unless specifically stated to the contrary in the details of the Service and/or Package You purchase, or agreed by Studio 950 in writing prior to purchase, Services are not available on a trial basis. It is Your responsibility to ensure that the Services you purchase are suitable for your requirements.
    4. You are entitled to cancel the services by contacting Studio 950' cancellation team no more than 30 days prior to the expiry of your minimum contract term , and no less than one working day prior to the next payment date of that service. Once Studio 950 accept your cancellation request you will be provided with written confirmation of acceptance, cancellation requests will not be deemed to have been received and accepted until we have issued our written confirmation to you.
    5. Studio 950 reserves the right to cancel and/or suspend Your Service at any time without notice if You breach these General Terms & Conditions and/or the Service Specific Terms & Conditions and/or our Acceptable Use Policy.

  4. Refunds
    1. Charges due on a pre-pay basis (together with account set-up fees, where applicable), are non-refundable.
    2. In the event that Studio 950 cancels Your Service for reasons other than Your breach of contract, You will be entitled to a pro rata refund based upon the remaining period of Your current contract term.
    3. If You contravene Your Agreement with Studio 950, a refund will not be issued in the event of a cancellation.
    4. Credit notes can only be used for payment (or partial payment) of Your Service, and are non-refundable.

  5. Payment
    1. All Services and Packages must be paid for in accordance with the specific terms of that Service or Package. In signing up for a Studio 950 account You agree to commit to the contract for the fixed term.
    2. Payment will be due on the basis of the Service and/or Package You have selected. If You have purchased "950 PAYG" Services or Packages then payment will be required monthly in advance. If You have purchased Services on a fixed 12 month, 24 month or 36 month basis then You will be required to pay on the payment plan You selected, paying in advance or by way of monthly installments in advance throughout the year.
    3. You will be invoiced automatically for the next pre-paid period on the basis of your current payment plan at the expiry of the current pre-paid period unless You have cancelled the Services in accordance with clause 3.1. Payment of the Price will be taken via the payment method specified within the control panel and will be non-refundable. In cases of failed payment, the invoice will become due and payable to Studio 950 in its entirety.
    4. Studio 950 reserves the right to change the Prices and/or nature of its Services by giving You written notice of those changes. Notice of changes to Prices and/or Services will be given by e-mail to the e-mail address held in Your Studio 950 Account. If You have already purchased a particular Service then the change in the Price or nature of that Service will only become effective when the Service reaches the end of its current term. You will be charged the new Price when the Service is automatically renewed at the end of the current term.
    5. All payments must be made in UK pounds sterling, inclusive of applicable taxes.
    6. You warrant that You are authorised to make payment using the payment card or facility You disclose to Studio 950. In the event that You are not the named card holder, You acknowledge that You and the party who is the named card holder both accept Studio 950' Terms & Conditions and are jointly and severally liable for the payment of all Prices for which payment will be taken from the payment card. You will indemnify and hold Studio 950 harmless in the event that the cardholder or issuer declines any transaction for payments to Studio 950, including all of Studio 950 costs in administering Your non-payment and obtaining payment of those Prices due.
    7. Studio 950 reserves the right to suspend all Services until payment is received in full and all outstanding debt is cleared. Any non-payment of a recurring invoice may be subject to a £20 administration charge. You are responsible for all money owed on the account from the time it was established until Studio 950 accepts Your cancellation request. You are responsible for any additional costs incurred by Studio 950 in the collection of outstanding debt.
    8. You are required to have a valid email address and contact details registered to Your account at all times, failure to do so can result in automatic suspension of Your account.
    9. Payments processed by PayPal are subject to PayPal's terms and conditions of Service, and Studio 950 makes no representations or warranties with respect to those Services.
    10. No bills or invoices will be sent by regular mail. All invoices will be sent directly to You via email shortly after the purchase or automated renewal transaction is completed.
    11. If You fail to pay all Prices due, Studio 950 reserves the right to interrupt, suspend or cancel the Services to You. Such interruption, suspension or cancellation does not relieve You from paying all contractually obligated invoices to Studio 950.
    12. Please refer to Studio 950 Service Specific Terms & Conditions.
    13. Any unused Credit notes on Your Account will be taken in payment of Your Service. Where the value of the unused Credit note is less than the total payment due, the remainder of the balance will be taken from the current payment method on Your account.

  6. Chargebacks
    1. If You withdraw any payments made via a bank, credit card or PayPal account (a "chargeback") Studio 950 will either defend such chargebacks directly with the card issuer, or take appropriate steps to recover the original monies from You in addition to an administration fee of £25 for each inappropriate chargeback raised.
    2. If a chargeback is made, Studio 950 reserves the right to immediately interrupt, suspend or cancel all services within your Account. Such interruption, suspension or cancellation does not relieve You from paying all contractually obligated invoices to Studio 950.

  7. Appropriate Service use
    1. Studio 950 reserves the right to refuse Service and/or access to its servers and/or Services to anyone.
    2. Studio 950 does not allow any content which breaches our Acceptable Use Policy to be stored on its servers. Studio 950 reserves the right to remove content from the Services or suspend the Services immediately where it reasonably suspects such content breaches the Acceptable Use Policy.
    3. Studio 950 shall notify You if it becomes aware of any allegation that You breach the Acceptable Use Policy.
    4. Refusal of Service based on the content being contrary to our Acceptable Use Policy is entirely at the discretion of Studio 950.
    5. Studio 950 reserves the right to move Your data to a different server with no prior notice.
    6. You shall indemnify Studio 950 against all damages, losses and expenses arising as a result of any action or claim that the data, content and/or any other material breaches the Acceptable Use Policy.
    7. In the event that Studio 950 removes data or content from the Services and/or suspends Your site pursuant to clause 7.2, and later reinstates such content and/or resumes the Services, You shall indemnify Studio 950 against all damages, losses and expenses arising as a result of any action or claim that such content and/or data and/or the Services Your site breaches the Acceptable Use Policy.

  8. Scheduled maintenance
    1. To guarantee optimal performance on the servers, it is necessary for Studio 950 to perform routine maintenance. Such maintenance often requires taking Studio 950 Services off-line, typically performed during off-peak hours. Studio 950 will give You advance notice of maintenance requiring the Services to be taken off-line whenever possible by publishing notice on the Studio 950 website.

  9. Support
    1. We will endeavour to provide a continuous high quality service. If You experience problems with Your Service You should contact Studio 950 at support@studio950.co.uk.
    2. Please note we may require suspension of some of Studio 950 Services for short scheduled periods to carry out maintenance or repair to Studio 950 Services. Information concerning scheduled downtime is available on the Studio 950 website, as are details of any interruptions to Studio 950 Services.

  10. Reselling of Services
    1. All Services are intended for use by the primary owner only, should you choose to resell, store or give away web-hosting Services to other parties You agree that such activity will be undertaken at your own risk. You also accept responsibility for ensuring that all end users abide by these terms of service.
    2. Studio 950 accept no liability to you or any third parties for losses arising from the Reselling of services as detailed in 10.1.
    3. Studio 950 reserve the right to suspend access to the automated management facilities of the Reseller account including the API (Application Programming Interface) if a customer's use is deemed to be affecting the platform for which Studio 950 delivers the Services.

  11. Database Usage
    1. If You exceed the limits on Studio 950 database products (MS SQL and MySQL) then we will automatically charge You for the additional space You use at Studio 950 current Prices. For example if You have a 150MB database and 200MB is in use at any point during a month then we will charge for the extra 50MB in that month.

  12. Data
    1. All data created or stored by You within Studio 950' applications and servers are Your property. Studio 950 shall allow access to such data by only authorised Studio 950 personnel. Studio 950 makes no claim of ownership of any web server content, email content, or any other type of data contained within the account holder's server space or within applications on Studio 950' servers.
    2. Studio 950 maintains backups of its servers and infrastructure pursuant to its own archiving and business continuity procedures.
    3. In the event of loss of or damage to your data relating to a failure in Studio 950 systems or servers, Studio 950 will make reasonable commercial efforts to assist you in the restoration of your data, however You accept full responsibility for maintaining adequate backup copies of all your data.
    4. You shall indemnify Studio 950 against all damages, losses and expenses arising as a result of any action or claim that the content or data of Your site or content or data accessed from or published as part of the Services infringes the intellectual property rights of a third party.

  13. Uploads via scripting languages
    1. We limit uploads made via scripting languages - including PHP, ASP and ASP.NET. Uploads made using PHP are limited to 20MB per file.

  14. Passwords
    1. It is the account owner's responsibility to keep his/her password(s) confidential, and to change the password on a regular basis. Studio 950 is not responsible for any data losses or security issues due to stolen passwords or any passwords that You have intentionally or accidentally disclosed to any third party. Studio 950 recommends that You use passwords that contain numbers and symbols in order to prevent unauthorized users from guessing commonly-used choices (i.e. "qwerty", "12345", "password", etc.).
    2. You accept full responsibility for any purchases or modifications made within your control panel by You or by third parties using your account password.
  15. Your personal details
    1. You warrant that the contact information that you provide to us on establishment of your account is correct, and that You accept responsibility for keeping this information up to date at all times. You agree that we may suspend access to your account and the Services if we reasonably believe that the information you have supplied is inaccurate.
    2. Please note that whilst Your email is primarily used for billing purposes, Studio 950 reserves the right to email You information about its product offerings. You can unsubscribe from marketing communications.
    3. Studio 950 will not provide any of Your personal information to other companies or individuals without Your permission unless required to do so by law. However, Studio 950 may need to provide Your name and delivery address to third parties that Studio 950 may use for the purposes of delivering specific Services to You (e.g. customer support). For more information about how Studio 950 will collect and use Your personal information please read Studio 950' privacy policy.

  16. Studio 950 Disclaimers and Warranties
    1. Studio 950 does will regularly back up your data/website and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, Studio 950 cannot guarantee to be able to replace lost data. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all Service interruptions caused by Studio 950.
    2. Studio 950 makes no warranties or representations that any Service will be uninterrupted or error-free. You accept all Services provided hereunder "as is" without warranty of any kind.
    3. So far as permitted by law and particularly in respect of non-consumers, all implied conditions, warranties and terms (whether express or implied by statute, common law, custom or otherwise) including, but not limited to, those relating to the exercise of reasonable care and skill, fitness for purpose and satisfactory quality (where applicable) are hereby excluded in relation to each of the Services to be provided hereunder to the fullest extent permitted by law.
    4. For the avoidance of doubt, any use of the Services and/or any Package in the course of conducting business shall give rise to you being a non-consumer and the provisions of this Agreement affecting the statutory consumer protection you would otherwise be afforded as a consumer shall not apply.

  17. Liability
    1. Studio 950 shall not be liable for any loss or damage of whatsoever nature suffered by You arising out of or in connection with any breach of this Agreement by You or any act, misrepresentation, error or omission made by You or on Your behalf.
    2. Studio 950 will not be liable for any indirect loss, consequential loss, loss of profit, revenue, data or goodwill howsoever arising suffered by You or for any wasted management time or failure to make anticipated savings or liability You incur to any third party arising in any way in connection with this Agreement or otherwise whether or not such loss has been discussed by the parties pre-contract or for any account for profit, costs or expenses arising from such damage or loss.
    3. No matter how many claims are made and whatever the basis of such claims, Studio 950' maximum aggregate liability to You under or in connection with this Agreement in respect of any direct loss (or any other loss to the extent that such loss is not excluded by other provisions in this Agreement) whether such claim arises in contract or in tort shall not exceed a sum equal to the fees paid by You for the Services in relation to which Your claim arises during the 12 month period prior to such claim.
    4. None of the clauses herein shall apply so as to restrict liability for death or personal injury resulting from the negligence of Studio 950, its employees or its sub-contractors.
    5. Studio 950 shall not be liable for any interruptions to the Services or outages arising directly or indirectly from:-
      1. interruptions to the flow of data to or from the internet;
      2. changes, updates or repairs to the network or software which it uses as a platform to provide the Services;
      3. the effects of the failure or interruption of Services provided by third parties;
      4. factors outside of Studio 950' reasonable control;
      5. Your actions or omissions (including, without limitation, breach of Your obligations set out in the Agreement) or those of any third parties;
      6. problems with Your equipment and/or third party equipment;
      7. interruptions to the Services requested by You.

  18. Force Majeure
    1. Studio 950 shall not be responsible for any failure to provide any Services or perform any obligation under the Agreement because of any act of God, strike, lock-outs or other industrial disputes (whether involving the workforce of Studio 950 (or any other party) or compliance with any law of governmental or any other order, rule, regulation or direction, accident, fire, flood, storm or default of suppliers, work stoppage, war, riot or civil commotion, equipment or facilities shortages which are being experienced by providers of telecommunication Services generally, or other similar force beyond its reasonable control.

  19. Non-Waiver
    1. The failure of Studio 950 to require Your performance of any provision shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by Studio 950 of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

  20. Survival
    1. The provisions, terms, conditions representations, warranties, covenants, and obligations contained in or imposed by this Agreement which by their performance after the termination of this Agreement, shall be and remain enforceable not withstanding termination of the Agreement for any reason. However, neither party shall be liable to other for damages of any sort resulting solely from terminating this Agreement in accordance with its terms but each party shall be liable for any damage from any breach by it of this Agreement.

  21. Notice
    1. You agree that any notice or communications required or permitted to be delivered under this Agreement by Studio 950 to You shall be deemed to have been given if delivered by e-mail, in accordance with the contact information You have provided.

  22. Governing Law
    1. Except as otherwise set forth in the Domain Dispute Policy, Your rights and obligations and all contemplated by this Agreement shall be governed by English law and You submit to the exclusive jurisdiction of the English Courts.

  23. Legal Fees
    1. If any legal action or proceeding, including arbitration, relating to the performance or the enforcement of any provision of this Agreement is brought by any party to this Agreement, the prevailing party shall be entitled to recover reasonable legal fees, expert witness fees, costs and disbursements, in addition to any other relief to which the prevailing party may be entitled.

  24. Assignment
    1. You shall not assign, sub-license or transfer Your rights or obligations under this Agreement to any third party without the prior written consent of Studio 950 However, in the event that Studio 950 consents to such an assignment, sub-license or transfer, then this Agreement shall ensure to the benefit of and be binding upon the parties and their respective successors and permitted assigns.

  25. Entire Agreement
    1. This Agreement constitutes the entire Agreement between the parties and agreements are representations or warranties, express or implied, statutory or otherwise and no agreements collateral here to than as expressly set or referred to herein. This Agreement supersedes any prior agreements, representations, statements, negotiations, understandings, proposals or undertakings, oral or written, with respect to the subject matter expressly set forth herein.

  26. Amendment in Writing
    1. We may update or amend these General Terms and Conditions, the Service Specific Terms & Conditions including any technical specification relating to the Services and/or Package, the Acceptable Use Policy, Privacy Policy and any information relating to the Services/Package from time to time to comply with law or to meet our changing business requirements. We will give You prior notice of any changes to the Agreement and You can choose to cancel the Services without penalty before the new terms affect you. Display of the modified terms and conditions shall be deemed to be notice to you. You also agree to review the terms and conditions regularly to ensure you are aware of any modifications.

  27. Further Assurances
    1. The parties shall execute such further and other documents and instruments and take such further and other actions as may be necessary to carry out and give full effect to the transactions contemplated by this Agreement.

  28. Relationship of the Parties
    1. Nothing in this Agreement shall be construed as creating an agency relationship, partnership or joint venture between the parties.

  29. Joint and Several Obligations
    1. If any party consists of more than one entity, their obligations here under are joint and several.

  30. No Third Party Beneficiaries
    1. This Agreement does not provide and shall not be constructed to provide any third parties, with any remedy, claim, cause of action or privilege.

  31. Severability
    1. In the event that any provision of this Agreement shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. Studio 950 will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of Studio 950 as reflected in the original provision.

Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

Web Design Terms & Conditions

The following terms and conditions apply to all website development / design services provided by Studio 950 to the Client..


  1. Acceptance
    1. It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
    2. Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

  2. Charges
    1. Charges for services to be provided by Studio 950 are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Studio 950 reserves the right to alter or decline to provide a quotation after expiry of the 30 days
    2. Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of thirty three (33) percent of the project quotation total before the work is supplied to the Client for review. A second charge of thirty three (33) percent is required after the development stage, with the remaining thirty three (33) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.
    3. Payment for services is due by bank transfer. Cheques are not.Bank details will be made available on invoices.

  3. Client Review
    1. Studio 950 will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Studio 950 otherwise within ten (10) days of the date the materials are made available to the Client.

  4. Turnaround Time and Content Control
    1. Studio 950 will install and publicly post or supply the Client's website by the date specified in the project proposal, or at date agreed with Client upon Studio 950 receiving initial payment, unless a delay is specifically requested by the Client and agreed by Studio 950.
    2. In return, the Client agrees to delegate a single individual as a primary contact to aid Studio 950 with progressing the commission in a satisfactory and expedient manner.
    3. During the project, Studio 950 will require the Client to provide website content; text, images, movies and sound files

  5. Failure to provide required website content
    1. Studio 950 is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged
    2. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%.

  6. Payment
    1. Invoices will be provided by Studio 950 upon completion but before publishing the live website. Invoices are normally sent via email. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

  7. Additional Expenses
    1. Client agrees to reimburse Studio 950 for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.

  8. Web Browsers
    1. Studio 950 makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, Safari 9 & 10 etc.). Client agrees that Studio 950 cannot guarantee correct functionality with all browser software across different operating systems.
    2. Studio 950 cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Studio 950 reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

  9. Default
    1. Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Studio 950's Web space, Studio 950 will, at its discretion, remove all such material from its web space. Studio 950 is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client's account. Payments returned for insufficient funds will be assessed a return charge of £25 and the Client's account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay Studio 950 reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Studio 950 in enforcing these Terms and Conditions.

  10. Termination
    1. Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

  11. Indemnity
    1. All Studio 950 services may be used for lawful purposes only. You agree to indemnify and hold Studio 950 harmless from any claims resulting from your use of our service that damages you or any other party.

  12. Copyright
    1. The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Studio 950 the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Studio 950 permission and rights for use of the same and agrees to indemnify and hold harmless Studio 950 from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. An order for website design and/or placement shall be regarded as a guarantee by the Client to Studio 950 that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

  13. Standard Media Delivery
    1. Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on USB compatible storage device or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Studio 950 to return to the Client any images or printed material provided for use in creation of the Client's website, such return cannot be guaranteed.

  14. Design Credit
    1. A link to Studio 950 will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than £5000, a fixed fee of £500 will be applied. The Client also agrees that the website developed for the Client may be presented in Studio 950's portfolio.
  15. Access Requirements
    1. If the Client's website is to be installed on a third-party server, Studio 950 must be granted temporary read/write access to the Client's storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

  16. Post-Placement Alterations
    1. Studio 950 cannot accept responsibility for any alterations caused by a third party occurring to the Client's pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

  17. General
    1. These Terms and Conditions supersede all previous representations, understandings or agreements. The Client's order confirmation or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

  18. Governing Law
    1. This Agreement shall be governed by English Law.

  19. Liability
    1. 1. Studio 950 hereby excludes itself, its Employees and or Agents from all and any liability from:
        2. Loss or damage caused by any inaccuracy;
        Loss or damage caused by omission;
        Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
        Loss or damage to clients' artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
    2. The entire liability of Studio 950 to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

  20. Severability
    1. 1. In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid, illegal or unenforceable provision

Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

PAYG Terms & Conditions

  1. Definitions

    2. In this Agreement unless otherwise stated:

    1. "the service" shall mean the service(s) identified and all related Materials where applicable;
    2. "Materials" shall mean resources obtained for the delivery of the site (and shall include any themes, images, music or text);
    3. Your "contract period" will be a minimum of two years unless otherwise stated.

    4. Singular words shall include the plural and vice versa.
    5. Headings are included for convenience only and shall not affect the construction or interpretation of this Agreement.

  2. Payments
    1. We agree to sell and you agree to buy the Studio 950 PAYG package for the Total Cost/Cash Price and on the terms set out on our website and in the agreement we send you.
    2. Under no circumstances shall we be deemed to have received payment until payment has actually been received by us in full and cleared.
    3. All content remains the property of Studio 950 until the final payment has been received by us and cleared.

  3. Warranties and Limitation of Liability
    1. We warrant that the site will be of satisfactory quality but do not warrant that the content will be error free.
    2. We warrant that we will perform any services provided hereunder with reasonable skill and care.
    3. We intend to rely on the written terms set out in this agreement. If you require any changes, please ensure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what we, and you, are expected to do.
    4. Other than in respect of liability for death or personal injury arising from our negligence, we shall not be liable for:
      • losses that were not foreseeable to both parties when this Agreement was made;
      • losses that were not caused by any breach on our part; or
      • business losses and/or losses to non-consumers.
    5. Our liability for direct losses arising out of our negligence (other than in respect of liability for death or personal injury), breach of contract or any other cause of action arising out of or in connection with this Agreement shall be limited to the total price paid for the service as quoted overleaf.

    6. Other than in respect of liability for death or personal injury arising from our negligence, we shall not be liable for any indirect or consequential loss or damage whatsoever (including without limitation any loss of profits, loss of revenue, loss of opportunity or your liabilities to third parties) which you may suffer arising out of or in connection with this Agreement.

  4. Other Terms
    1. No relaxation or indulgence which we may extend to you shall affect our rights under this Agreement.

    2. If any part of this Agreement is held to be unenforceable the remaining terms and conditions shall continue in force.

    3. All liabilities or obligations arising under this Agreement shall be enforceable against you after termination of this Agreement.s
    4. You will notify us immediately in writing of any change in your address and other contact details. Any notices required to be served under this Agreement, or in accordance with the Act will be deemed properly served if sent by way of prepaid first class post to your last known address.

    5. This Agreement shall be governed and construed in accordance with the laws of England and you hereby agree to submit to the non-exclusive jurisdiction of the English Courts.

  5. Instalment Payments
    1. You will pay the initial payment or set-up fee shown on agreement and the outstanding balance of the total cash price by the instalments and on the dates specified.
    2. It is a fundamental term of the agreement that all payments should be made promptly and on time, you will be deemed to be in default if your payments are more than 30 days overdue
    3. If you fail to comply with any terms of this Agreement, we shall be entitled to recover from you the reasonable costs and losses incurred by us as a result of locating you, communicating with you and collecting any unpaid sums. Such sums are payable on demand. In the event of legal action for breach of payment, you will be responsible for all costs allowable by the court if an award is made in our favour.

  6. Payment
    1. Invoices will be provided by Studio 950 upon completion but before publishing the live website. Invoices are normally sent via email. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

  7. Termination
    1. If:
      • (a) you fail to pay any amount due under this Agreement;
      • (b) you breach any of the other terms and conditions, express or implied, of the Agreement;
      • (c) any information provided by you in the making of this Agreement proves to be incomplete or inaccurate,
      we shall be entitled, after the expiry of a Default Notice served on you, to terminate this Agreement.

    2. If this Agreement is terminated you will pay us the unpaid balance of the Balance Payable, less any applicable rebate, plus all expenses, charges and costs.


Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

Acceptable Use Policy

  1. Use of Services
    1. Studio 950 reserves the right to suspend or cancel a customer's access to any or all Services provided by Studio 950, where Studio 950 decides that the account has been inappropriately used. Studio 950 reserves the right to refuse Services and/or access to its servers to anyone.
    2. Studio 950 offer unlimited web space and bandwidth with some account types. By this, we mean unlimited space for legitimate web site content and bandwidth for visitors to view it. All files on a domain must be part of the active website and linked to the site. Sites should not contain any material which does not comply with our content guidelines (see section 3)
    3. Studio 950 provides unlimited, burstable bandwidth and Burstable RAM with some of the services and for these resources we require that you do not continuously use an unreasonable excess of such resources. Use of them in a temporary, burstable fashion is acceptable.
    4. Studio 950 offer large numbers of mailboxes with some account types subject to a fair use policy. Mailboxes are intended for direct use by the package owner and should not be resold or offered for use by third parties. Should the number of active mailboxes assigned to an individual package exceed 49, Studio 950 reserve the right to restrict the number of mailboxes included in the package price.
    5. Studio 950 reserve the right to delete mailboxes (including contents) that are deemed inactive, i.e. have not been accessed within the last 180 days.
    6. Studio 950 will suspend access to, or cancel, an account which:
      1. Contains invalid or fraudulent details.
      2. Initiates a payment card chargeback.
    7. You agree;
      1. not to re-sell or offer for the use of third parties any part of our services, unless you have entered into a reseller agreement or purchased a dedicated server.

  2. Acceptable use guidelines
    1. You may not use the Services:
      1. in any way that breaches any applicable regulation , UK or International law.
      2. in any way that is fraudulent;
      3. to host any material which is in breach of our content guidelines (see section 3);
      4. to transmit, or otherwise permit any unsolicited or unauthorised advertising or promotional material or any other form of similar marketing material ,also known as SPAM or Unsolicited Commercial E-mail (UCE)
      5. to publish or otherwise distribute Warez, copywritten or other illegal material. The onus is on You the customer to prove that You own the rights to publish material, not for Studio 950 to prove that You do not.
      6. to participate in any file-sharing/peer-to-peer activities;
      7. as a file backup store. All files uploaded to a domain on our servers must be visible and accessible by visiting that domain, unless they are hidden files needed to operate the website; we reserve the right to delete files which do not match these criteria without giving notice to you.
      8. to use the server as an application server. Using the server to generate large volumes of email from a database is an example of activity that is not allowed. Scripts should not attempt to manipulate the timeouts on servers. These are set at the present values to ensure the reliability of the server. Sites that reset these do so because they are resource intensive, and adversely affect server performance and are therefore not allowed. Scripts that are designed to provide proxy Services, anonymous or otherwise, are not allowed
      9. to use an excessive amount of server resources. These include bandwidth, processor utilization and / or disk space.
      10. to offer HTTP downloads from your site, other than where the files are directly related to the subject matter of the site. We recommend you stream any multimedia content including audio and video files. Any downloads offered by You under this clause are subject to sections 1.2, 2.1.6, and 2.1.10 of this Acceptable Use Policy. Studio 950 reserves the right to archive any download content we do not believe to be necessary for the normal operation of the site, and the definition of this is entirely at the discretion of Studio 950.
      11. to redirect users from a non-.XXX website to a .XXX website

  3. Content guidelines
    1. These content guidelines apply to any and all services provided by Studio 950 to You.
    2. Material published to or transmitted through our servers must:
      1. be accurate (where stating facts);
      2. comply with applicable law in accordance with section 2.1.1 of this policy.
    3. Material must not:
      1. be defamatory of any person;
      2. be obscene, offensive, or inflammatory;
      3. contain any adult material. Adult material includes all pornography; or otherwise lewd or obscene content. The designation of 'adult material' is left entirely to the discretion of Studio 950.
      4. infringe any copyright, or trade mark.;
      5. be likely to deceive any person;
      6. promote or assist any illegal activity;
      7. be threatening, abusive or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
      8. be used to to misrepresent your identity or affiliation with any person or organization;
    4. You must ensure that any end-user submitted content such as forum posts or chat room entries meet with the standards defined within this Policy.

  4. Enforcement
    1. We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of Studio 950 Services. When a breach of this policy has occurred, we may take such action as we deem appropriate in accordance with section 1.1 of this Acceptable Use Policy.
    2. Failure to comply with this Acceptable Use Policy constitutes a material breach of our Terms and Conditions upon which you are permitted to use Studio 950 Services, and may result in our taking all or any of the following actions:
      1. immediate, temporary or permanent withdrawal of your right to use Studio 950 Services;
      2. immediate, temporary or permanent removal or archiving of any content in breach of our Content Standards (as defined in section 3 of this Acceptable Use Policy) uploaded to our servers;
      3. issue of a warning to you;
      4. issue of legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
      5. further legal action against you; or
      6. disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
    3. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

  5. General
    1. Studio 950 have a Police Liaison function and we are committed to assisting, and cooperating with, all law enforcement and government agencies in helping to reduce Internet Crime.

  6. Contact Information
    1. We are happy to answer any questions You may have regarding Your Studio 950 Services. Please note that any discussions with Studio 950 Ltd are treated in strictest confidence, so we may need to ask You security questions to confirm that we are speaking to the right person.

  7. Privacy policy
    1. Your right to privacy is very important. Studio 950 recognise that when You choose to provide Studio 950 with information about Yourself, You trust Studio 950 to act in a responsible manner. We believe this information should only be used to help Studio 950 provide You with a better Service. That's why we have put a policy in place to protect Your personal information which you can read by clicking on the link below.
      privacy policy

Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

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Privacy Policy

Your right to privacy is very important. Studio 950 recognise that when providing us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That's why we have put a policy in place to protect your personal information.

By using this website, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

For the purposes of the Data Protection Act 1998, the data controller is Studio 950 with offices at 10 Broadley Close, Southampton, Hampshire, SO45 2PN


  • 1) What personal information do we collect?

    • We may collect and process the following data about You:

  • Details of transactions You carry out through our website and the fulfilment of your order; When making a purchase with Studio 950, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information;
  • When you become a Studio 950 customer you automatically subscribe to electronic newsletter and special offer promotions. You can adjust your email preferences and/or unsubscribe from certain communications by contacting us at data@studio950.co.uk;
  • If you contact us, we may keep a record of that correspondence;
  • Other information to help us provide you with improved services; and

  • 2) How we use your information

    • We use information about you in the following ways:

  • To help us identify you and any accounts you hold with us;
  • To enable us to review, develop and improve the website and services;
  • To provide customer care;
  • To carry out marketing and statistical analysis;
  • To notify you about changes to our website and services; and
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contact for such purposes.

  • 3) Information we receive from other sources

    • Studio 950 work alongside third parties (including business parties, service providers and fraud protection services) and we may receive information from them about you. These third parties may collect information about you including, but not limited to, your IP address, device-specific information, server logs, device event information, location information, unique application numbers, and local storage. These sources provide their features, which are incorporated on Our website and may have their own privacy statements.


  • 4) With whom is the information shared?

    • We may disclose your personal information to third parties:

  • Any employees, agents or service providers of Studio 950 to deal with any accounts or to deliver specific services to you;
  • Any associated company who are our business partners and/or with whom we work;
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, subject to their entering into appropriate confidentiality undertakings;
  • If Studio 950 or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of Studio 950, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies.

  • 5) Use of cookies

    • Our cookie policy is applicable to all websites, messaging (online chats/emails) and services that we provide or are provided on Our behalf.

    We use cookies and similar services to track customers' use on Our website, analyse customer trends and obtain customer information.

    You may refuse to accept cookies by activating the setting on your browser which allows You to refuse the setting of cookies. However, if You select this setting You may be unable to access certain parts of Our site and You will not be able to carry out a transaction with Us unless you have adjusted Your browser setting so that it will refuse cookies, Our system will issue cookies when you log on to Our website.

    We use cookies to collect specific types of information including:

  • the Internet domain and IP address from which you access the web site;
  • the type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use;
  • the date and time of your visit;
  • the pages you visit; and
  • the address of the web site from which you linked to us (if applicable).

    • This is solely statistical data that enables Us to analyse customer trends and does not identify personally identifiable information.

    We work closely with third parties who may also supply Us with analytical services. These third parties may provide Us with analytical cookies for Us to review.

    For further information about cookies, you may like to visit www.allaboutcookies.org.


  • 6) Where we store your Personal Data

    • All information you provide to us is stored on our secured servers within Europe, including the United Kingdom. Any payment transactions will be encrypted. Credit card numbers are used for processing payment only and are not retained for marketing purposes.

    Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share a password with anyone.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


  • 7) Links

    • Studio 950 may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information You supply on such sites will not be within our control.


  • 8) How can you update the personal information you have provided to us?

    • You must maintain the accuracy of your information and ensure all your details, including but not limited to, name, address, title, phone number, e-mail address and payment details are kept up to date at all times. You must do this by contacting data@studio950.co.uk with any changes

    The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change this Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy on this page. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.


  • 9) Your rights

    • You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by e-mailing us at data@studio950.co.uk

    The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


  • 10) Contact Us

    • Please e-mail any questions or comments you have about privacy to us at data@studio950.co.uk.

Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

Hosting Terms & Conditions

Studio 950 Cloud, Virtual and Dedicated Server Service Level Agreement

At Studio 950 we aim to deliver the highest possible levels of up-time and agree that the Hardware on which your Cloud server or Virtual machine is based or Server Hardware and service critical infrastructure, including Power and Network Connectivity will be available for 99.9% of the time (excluding scheduled maintenance, advance notice of which will be given wherever possible). In the event of an outage to one of these service components which results in server downtime customers may be entitled to claim a service credit of one day's service fee for every hour that the server is unavailable, depending upon the outage circumstances. The period of the outage will be measured from the time you report the problem to our confirmation of restoration of service. SLA claims may be made up to a maximum of one month's service fee in any calendar month. Outages caused by third party software installations or other modifications to the default server operating system as deployed do not fall within the terms of this Service Level Agreement.


Dedicated Server Contract Term

All dedicated servers are subject to a 12 month minimum contract term.

Backups

While Studio 950 take daily backups of the customer data on our servers, Studio 950 cannot guarantee the integrity of the customer data once the restore process has been completed. The backing up of data is subject to clauses 12.2 and 12.3 of Studio 950 General Terms and Conditions.

Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

Email Terms & Conditions

The following terms and conditions apply to Studio 950 email Services.



  • Size of mailbox
    1. Each mailbox has a storage quota. This is in place to protect Your account and others from potentially large volumes of email sent to a single address that could materially affect the email system server. Additional storage can be purchased though Your control panel. It is the mailbox owner's responsibility to ensure that his/her mailbox does not reach its allocated level. Studio 950 cannot be responsible for email lost due to full mailboxes. You can check Your mailbox size from Your control panel.

  • Service availability
    1. Studio 950 monitors the server as a whole but does not monitor individual mailboxes. The server uses SMTP, a "store-and-forward" email protocol, to deliver outbound messages. This protocol does not guarantee immediate delivery of email messages. By default, the server makes a delivery attempt every ten minutes three times; after that the server will attempt message delivery every fifteen minutes. If there is no successful delivery attempt within twelve hours, a delay notification will be emailed to the sender. If there is no successful delivery attempt within two days, the message will be returned to the sender.

  • Security
    1. Studio 950 makes every reasonable effort to ensure mailbox security at all times. We do this through a combination of various network security policies, load balancing and redundant systems. We make every reasonable effort to ensure the integrity of data on Studio 950 systems. On the rare occasions where there may be a problem with specific mailbox data, it is the mailbox owner's responsibility notify to Studio 950. We cannot guarantee to restore data and we accept no liability for the loss of any such data.

  • Server storage capacity
    1. Each account is allotted an aggregated storage capacity initially equal to the total storage capacity of each mailbox. This storage capacity is shared among all mailboxes and public folders within Your account; the quota cannot be exceeded. For an additional fee, You may increase Your account storage capacity at any time from within the control panel.

  • Mailbox and Public Folder storage capacity
    1. In addition to the aggregate account storage capacity, each mailbox and public folder also has its own storage limit. When the storage capacity is reached on an individual mailbox or folder, the Exchange servers shall stop sending or receiving messages. Studio 950 is not responsible for Service unavailability or data loss caused by any mailbox or folder exceeding its storage capacity. To prevent such occurrences, You can manage mailbox and public folder storage limits at any time from within the control panel.

  • Anti-virus checking
    1. Studio 950 installs anti-virus software on its email servers. This software is configured to check messages coming into the email server. If a virus is detected, the message is deleted. No notification is sent to either recipient or sender of the message. Messages sent between mailboxes on the Studio 950 platform are not checked.

  • Anti-SPAM message filtering
    1. Studio 950 runs anti-SPAM software on its email servers. You can determine the levels of spam protection from within your control panel.
    2. Studio 950 also runs anti-SPAM software on outbound email from all mailboxes, and reserves the right to mark or delete any messages determined to be SPAM.

  • Use of email account
    1. If Studio 950 identify a mailbox or domain that is causing problems; we will either remove the offending mailboxes or change their settings to resolve the issue. In extreme cases, we will disable email or suspend all Services to the domain as appropriate.
    2. For details of what is not allowed by Studio 950 and Studio 950 spam/ illicit material policies please see Studio 950 Acceptable Use Policy.

  • Email retrieval and timescale
    1. Studio 950' policy on maintaining stable data-transfer levels includes a deletion process for email as follows:
      • (i) all mail in IMAP "Trash" folders will be deleted automatically after 7 days. Such mail is checked daily
      • (ii) if a mailbox is not accessed for 60 days, either by POP or IMAP, all mail over 90 days old will be deleted automatically. This process will be repeated daily until the mailbox is accessed again;
      • (iii) Root mailboxes that are not accessed for 90 days will have their quota reduced to 1MB automatically (with any existing mail over this new quota deleted). If the Root mailbox is accessed again, its quota will be increased back to the original allocation (Root mailboxes being Standard mailboxes).
      Note that after 90 days, the Root mailbox will have already undergone a cleanup after 60 days of inactivity. Studio 950 does not accept any responsibility whatsoever for any deleted mail.

    Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

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    Our Website Usage Terms & Conditions

    General

    This section (together with documents referred to in it) tells you the terms of use on which you may make use of our website. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site. Our name and office details are: Conrad Lanham trading as Studio 950, 10 Broadley Close, Southampton, SO45 2PN, United Kingdom Where the words "we", "us" or "our" are used in this site, this refers to Studio 950. Where the word "you" or "your" is used in this site, this refers to the person visiting the site.

    Website Content

    All reasonable effort is made to ensure that the information and material provided on this site is accurate at the time of inclusion, but at any time there may be inaccuracies, omissions or information that is not up to date. We take no responsibility for any mis-use of the information on this website. We reserve the right to alter this site without notice. We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely.

    Intellectual Property Rights

    We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

    You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. Any paper or digital copies of any materials which you have printed off or downloaded in any way must not be modified, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

    Our status as the authors of material on our site must always be acknowledged.

    You must not use any part of the materials on our site for commercial purposes without obtaining permission from us or our licensors.

    If you are in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

    Our Liability

    The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

    To the extent permitted by law, we, and third parties connected to us expressly exclude:

    - all conditions, warranties and other terms which might otherwise be implied by statute, common law or law of equity;

    - any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including (a) loss of income or revenue; (b) loss of business; (c) loss of profits or contracts; (d) loss of anticipated savings; (e) loss of data; (f) loss of goodwill; and (g) wasted management or office time, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss and are not excluded by any other category set out above.

    This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

    Privacy

    Your privacy as an individual and as a customer is important to us and information collected will be used in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

    Viruses, Hacking and Other Offences

    You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial of service attack or a distributed denial of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

    We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.

    Links From Our Site

    Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

    Law and jurisdiction

    Any contract between us and you shall be deemed to have been made in England and shall be governed in all respects under the provisions of English law.

    Contacting Us

    If you wish to contact us for any reason, please use the details in the Contact Us page.

    PRIVACY POLICY

    This privacy policy is provided by Studio 950 (referred to as "us", "our" or "we" in these terms) for the information of customers (referred to as "you" or "your" in these terms) visiting this website

    Introduction

    We are committed to protecting and respecting your privacy. This is why we have set out the privacy guidelines below which set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. These guidelines may need to change from time to time. We will post changes to this page when such changes are necessary.

    Data Protection Act

    We have notified the Information Commissioner under the terms of the Data Protection Act 1998 ("the Act") that we may obtain information about data subjects. For the purposes of the Act, the data controller is Studio 950.

    Information We Collect From You

    We need to gather some personal information from you when you wish to contact us. The details of the information we need are set out on the Contact Us form. You can volunteer some of the information we request, but you are obliged to fill in all the boxes marked with an asterisk.

    On occasions, we may collect additional personal information from surveys and competitions, which you will not be obliged to fill in or return to us. If you contact us, we may keep a record of that correspondence.

    When you enter our site, details of your visit, including but not limited to, traffic data, location data and other communication data, may be collected for our purposes, such as monitoring visitor frequency and pages accessed most frequently on the website.

    IP Addresses

    We may collect information about your computer when you enter our site, including, where available, your IP address, operating system and browser type, for system administration and other purposes. This is statistical data, and does not identify any individual.

    Links To Other Sites

    Our site may, from time to time, contain links to and from websites of partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

    Telling You What Information We Hold About You

    If you wish to know what information we hold about you, please contact us. We will only send this information to the e-mail address we have on file, unless you send us your postal address and request us to send the information to you at by post to your address.

    Removing and Correcting Information

    If you request us to remove your personal information from our database or you wish us to amend or change the information we hold about you on our database, we will remove or amend any such information on your request. Law and Jurisdiction

    The information contained in this privacy policy shall be governed and construed in accordance with English law and be subject to the exclusive jurisdiction of the English courts.

    Contact Us

    If you have any questions about this privacy policy, how we run the website or your dealings with our website, please send us an e-mail via the Contact Us form.

    Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.

    Domain Name Terms & Conditions

    New Terms and Conditions for Domain Name

    Please note, Studio 950 are currently revising our domain name terms and conditions. The new terms and conditions will provide detailed terms for;

    • General Domain Name Terms and Conditions
    • Private Domain Name Registration
    • Domain Release
    • Domain Dispute

    For a copy of our current domain terms and conditions please contact us at domains@studio950.co.uk

    Please note: by ordering any of our services or products you agree to all Studio 950 terms and conditions.